Faulty Chatbots Cost Online Shops Sales – 6 in 10 Shoppers Walk Away
Nearly six in ten Polish internet users abandoned an online purchase after a shop's chatbot failed to resolve their issue. Experts warn that rushed, poorly implemented AI deployments are directly hurting e-commerce revenues. Retailers that deploy AI without adequate preparation risk losing customers to better-served competitors.
Comments
No comments yet
Comments
No comments yet — be the first to weigh in 👇
No comments yet. Be the first!